Books by Patricia Lane

Books by Patricia Lane

Mediation Resource Guide

Mediation Resource Guide

Mediation Resource Guide

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CONFLICT COMPETENCE


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When Patricia's clients and students asked for a short, easy-to-read-and-remember guide to the essential tools for communicating in conflict, Conflict Competence was the answer. Whether you are a newcomer to this field, or a trained mediator looking for a quick review, or interested in differences between the sexes in communication patterns, this short book concentrates on developing your skills. Filled with amusing graphics and take-home messages, Conflict Competence will be an invaluable resource for you and your clients or opponents.

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