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PERSONAL NOTE | HELPFUL HINTS | CONTACT | LINKS
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Information:
When Patricia's clients and
students asked for a short, easy-to-read-and-remember guide to the essential
tools for communicating in conflict, Conflict Competence was the answer.
Whether you are a newcomer to this field, or a trained mediator looking for a
quick review, or interested in differences between the sexes in communication patterns, this
short book concentrates on developing
your skills. Filled with amusing graphics and take-home
messages, Conflict Competence will be an invaluable resource for you and your
clients or opponents.
Frequently Asked Questions
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